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Home › Return Policy

Return Policy

21-Day No Questions Asked Return Policy

DivaDiamonds wants your complete satisfaction. We are confident that your purchase from DivaDiamonds will surpass your expectations. Try on your jewelry and show it to your friends. If you decide to return your purchase, we will happily refund, replace, or exchange unworn or unaltered items in the original state they were received within 21 days from the date of shipment. To correctly return your jewelry, please read all return instructions.

1. Email your order number to Service@DivaDiamonds.net and ask for a return authorization number. This number should be placed on the original sales slip and outside shipping label. We will promptly reply to your email with complete return instructions.
2. Do not write any jewelry related words on the outside of the box or the shipping label, for example, do not write DivaDiamonds.
3. Double box the item and insure for the full value with a signature upon receipt.

Securely package and ship the item with all contents from original shipment. Do not write any jewelry related words on the exterior of the box. For your security, all returns are opened in the presence of two jewelers who verify the contents upon arrival.

Acceptable returns include all items in original shipment condition, certificates, jewelry boxes, free gifts, and all other promotional items. Purchases made with a credit card will be credited to the same card within 10 business days.

DivaDiamonds is not responsible for any loss or damage that occurs during return shipping. Shipping charges, gift cards, gift wrapping, sale items, custom jewelry, designer jewelry such as RKhordipour jewelry and rings in sizes other than ‘stock’ are final sale.

If you have any questions, please contact our customer service department toll free at 1.888.456.DIVA (3482).

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Welcome to DivaDiamonds.net, the Internet's number one source for quality necklaces, rings, earrings, bracelets, pendants, pins, brooches and more. DivaDiamonds.net is your direct connection to a variety of fine jewelry from all over the world.

If you've been to a jewelry store that trades in quality gems and semi-precious, you'll know that those types of jewelry are usually sold only at the highest prices. DivaDiamonds.net offers these same finer-quality items at a fraction of traditional-store prices. This we can do because we are owned and supplied by a variety of jewelry importers: we're the cyberspace arm of the source itself.

DivaDiamonds.net's goal is to provide customers with top quality service and to help you in creating memorable occasions such as anniversaries, birthdays, graduations, and the most romantically celebrated Valentine's days. We at Diva Diamonds provide quality service with a personal touch, feel free to call us at 1-888-456-3482 with any questions you might have searching for that ideal gift for your loved ones. There are lots of useful information that we provide on our site but we do understand it could be overwhelming at times. Our customer service representatives are here to go over anything you might have a question with whether it be selecting a gift or ring size questions.